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Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A pop-up menu will appear. It includes exhaustive information about all the operations that you can carry out on the page in question. Each popup opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive selection of instructional videos explaining how to use our Control Panel. They're meant for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can quickly become familiar with our Control Panel by merely watching our step-by-step instructional videos.


If you can't discover the answer you are looking for, have a glance at our extensive FAQ database, which includes questions asked by real customers and offers practical solutions. We regulary update our FAQ database with new articles so as to cover all the innovations and new additions to our platform.

Ticketing System

If you still can't find the answer you need in the FAQ section either, we have a fantastic team of customer support engineers available 24/7 and ready to help you with any query. Each trouble ticket you open will be answered within sixty minutes (the average response time being just twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 260785

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU


Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: